☎️ Intelligent Call Bridging
Seamlessly relay calls from institutional phones to any external number.
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Experience telecommunications exactly as you would in the free world. Meridian's bridging technology bypasses standard institutional prompts ("You have a call from an incarcerated individual..."), allowing you to communicate privately, navigate automated IVR phone menus (like customer service lines), and maintain a seamless presence.
🌐 AI Web Retrieval
Access real-time internet information and research through our voice-driven AI interface.
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Query the open internet, read the daily news, and pull down encyclopedic knowledge simply by asking our advanced AI assistants. Information is spoken back to you or securely routed to approved devices, safely bypassing restricted institutional walls.
📱 Unified Cellular Identity
Port your existing cell phone number to use directly from the inside.
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Never lose touch with your personal network. DIRD allows you to port your personal cell phone number directly into our system from behind bars. When you call or text loved ones, your actual number shows up on their caller ID, giving you full access to your digital identity and preserving vital relationships.
Disclaimer: Number porting eligibility is dependent on your current carrier, account status, and specific institutional regulations. Not all numbers can be ported.
🤵♂️ Concierge Retainer
On-demand logistical and financial representation on the outside.
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A dedicated external support team acting on your behalf. Whether you need to cancel a subscription, manage an external bank account, arrange a legal document pickup, or coordinate external affairs, our automated concierge executes your instructions with precision in the free world.
⚖️ Legal AI Assistant
Access robust legal databases and document drafting assistance.
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Level the playing field in the courtroom. Our specialized AI provides on-demand access to case law, precedent research, and guided assistance in drafting motions and legal correspondence, preparing you for success.
Disclaimer: Meridian Technologies provides AI-assisted research tools, not legal advice. This service does not replace the counsel of a qualified attorney.
📦 Voice-Assisted Commerce
Telephonic purchasing and delivery coordination from approved vendors.
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Streamline the acquisition of approved care packages and goods without forms or kiosks. Speak directly into our telephonic system to order what you need, and the platform handles the ordering, payment, and logistics with facility-approved third-party vendors to ensure your items arrive seamlessly.
Disclaimer: Item availability and delivery are strictly subject to individual facility policies and approved vendor restrictions.
💸 Network Value Exchange
Securely support your network and manage value transfers efficiently.
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Utilize your Concierge Retainer to manage value efficiently. Whether you need to transfer LCL Service Credits to another user on the network, or instruct your concierge to deposit funds directly onto a friend's institutional commissary books, Meridian facilitates secure, transparent value exchanges.
🛡️ Smart Call Screening
Let our AI answer incoming calls, take messages, or route them to family.
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You are no longer disconnected when you step away from the phone. Our intelligent assistant acts as your personal receptionist, intercepting incoming calls to your personal number, answering on your behalf, recording voicemails, or conditionally forwarding urgent calls to designated family members.
